Choose the correct answer for each question. If necessary, you may go back to the activities page to revisit the information provided in Steps 1 and 2.

1. Which statement is INCORRECT regarding ILL service?

   1.   ?    The number of items borrowed shall not exceed 20 at any one time.
   2.   ?    The loan period for ILL materials depends on which users category (i.e., undergraduate, graduate, etc.) the one who requests belong to.
   3.   ?    If ILL materials are photocopies, borrowers may keep the copies and do not need to return them.
   4.   ?    ILL books must be directly returned to the Loan Desk, not the Book Returns drop-box.

2. According to the video clip, how long does it normally take for ILL materials to arrive?

   1.   ?    3-10 days
   2.   ?    2-3 weeks
   3.   ?    more than 2 weeks

3. How would the articles in electronic format be delivered?

   1.   ?    The patron needs to pick up ILL materials directly from the Loan desk.
   2.   ?    Via postal mail to the mailing address specified in the ILL request form
   3.   ?    Via e-mail attachments to the university's e-mail account (WebMail) of the one who requests

4. What are the primary types of library materials that can be requested through ILL?

   1.   ?    books, articles, and microforms
   2.   ?    books and articles
   3.   ?    books, articles, microforms, and audio recordings

5. When requesting ILL materials from Cal State L.A. library Web site, what kind of identification does the Web site ask for from the users?

   1.   ?    The student's driver license number
   2.   ?    The barcode number located on the back of the student I.D. card (Golden Eagle One card)
   3.   ?    The student's library I.D. card number